Terms of Service
Last Updated: October 6, 2025
Effective Date: October 6, 2025
1. Agreement to Terms
By accessing and using the services of Trek Hub India, you agree to be bound by these Terms of Service. These Terms constitute a legally binding agreement between you and Trek Hub India.
2. Services Provided
Trek Hub India provides:
- Organized trekking and adventure tours in the Himalayas
- Accommodation, transportation, and guide services
- Equipment rental and permit assistance
- Meal services during treks
3. Booking and Payment
3.1 Booking Process
- Bookings subject to availability and confirmation
- 25% deposit required to confirm booking
- Balance payment due 30 days before trek
- All participants must provide accurate information
3.2 Age and Health Requirements
- Minimum age 13 years with parental consent
- Participants must be in good physical health
- Medical certificate may be required
- Pre-existing conditions must be disclosed
4. Cancellation Policy
- 45+ days: 0% cancellation fee
- 30-44 days: 10% cancellation fee
- 15-29 days: 50% cancellation fee
- 7-14 days: 75% cancellation fee
- Less than 7 days: No refund
5. Participant Responsibilities
- Maintain adequate fitness for chosen trek
- Follow all guide instructions and safety protocols
- Respect local customs and environment
- Carry required personal equipment
- Obtain valid travel insurance
6. Limitation of Liability
Important: Adventure activities involve inherent risks. Participants engage at their own risk.
- Participants assume all risks associated with trekking
- Company liability limited to service cost
- Comprehensive insurance required for all participants
- Not liable for weather-related delays or cancellations
7. Insurance Requirements
Mandatory: All participants must have valid travel and medical insurance.
- Minimum ₹5,00,000 medical coverage
- Emergency evacuation coverage required
- Must cover adventure activities and high altitude
- Valid policy documents required before trek
8. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Rishikesh, Uttarakhand, India.
9. Contact Information
Trek Hub India
Adventure Hub, Tapovan, Rishikesh
Uttarakhand 249192, India
Email: contact@trekhubindia.com
Phone: +91 98765 43210
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.